34) The gym’s first Biennial Report was due on April 1, 2018. The gym went into a lapsed status that led to it being in revoked status after Sept 1, 2018. But, the more pressure they applied to us the more information came out on them. The gym operated business as usual which was operating illegally as if they were trying to operate under the radar, coupled with the fact the property was already listed as vacant per DCRA’s help in 2017, and using a NW-(Northwest) location as a throw off (a pattern). It stayed that way until Jan 3, 2019, when the gym was supposedly reinstated and they realized we were on to them even more so. 35) Third party processing center recap – Detailed Reason for call: Customer called because they are unable to process their payment – Currently, your unit is not accepting online payments through our system. I would advise reaching out to your management company for more information and payment option alternatives – July 3, 2018 at 12:51 PM. 36) Email from M_ _ A_____ LLC acknowledging the inability to make our July payment using the third party processing center and working with the third party processing center to resolve this matter quickly. They will be back with a resolution and no incur late fee – July 3, 2018 at 3:26 PM. 37) Third party processing center email recap – Called to find out why we can’t submit a payment. Result: Advised resident there is no balance due at this time and to reach out to management to confirm. Management updates the balances in the third party processing, and being a third party processing center we are not aware of what is due or when payments are due… – Also, two (2) DC Councilmembers introduced a Recognition Resolution in the gym owner’s name – July 5, 2018 at 9:26 AM. Note: Approved with Resolution Number, Effective from Sep 07, 2018. The gym was in revoked status at that time. 38) Email from M_ _ A____ LLC, after we suggested to take it to the Menkiti (Group) office, if you would like to hand deliver your payment you may bring it to the Menkiti Office at 3401 8th St, NE before 5:00 pm – July 6, 2018 at 12:32 PM. 39) The gym owner added even more heavier weights, equipment, more people with that came vibrations, shaking the floor that jarred us awake, punching, slamming doors, loud rattling noises from equipment attached to the wall, loud talking, laughing, yelling, loud music, silent one minute than a loud crash, causing damages to different places and items in our rental unit. It was getting worse not better, interfering with our quality of life and our quiet time. They were underhandedly using noise, vibrations, and other harmful tactics such as to scare, startle, jolt, and a sudden crash of noises trying to keep us sleep deprived. Along with intimidation trying to involve people to go against us and other methods! Applying the pressure on us made us have to ramp up calling M_ _ A____ LLC (3rd property management). We talked to numerous answering service representatives numerous amounts of times about the excessive noises, weights and early morning classes (COMPLAINTS) at 5:30 AM. Per the Supplement To 30 Day Notice to Correct Or Vacate – Unknowing to us at that time. Keep in mind what was going on behind the scenes with the gym owner and wife’s residential, and the help they were getting from others to try and get us to leave our rental unit to perhaps make room for them. According to the records (filed in court) of the Landlord’s management agent the gym owner and wife failed and refused to pay rent (residential) for the following months: March 2018, April 2018, May 2018, June 2018, July 2018, August 2018 through January 2019 and February 2019. Our call list of dates to our property management M_ _ A_____ LLC occurred on July 17, 2018, July 19, 2018, July 22, 2018, July 24, 2018, July 26, 2018 (multiple), July 2, 2018, Aug 8, 2018, Aug 11, 2018, Aug 16, 2018 drop call. We called back talked to another representative on the same day 3 minutes later talked about noise and the rent issue. Aug 20, 2018, Aug 21, 2018 (multiple), Aug 23, 2018 (multiple), Sept 4, 2018 (multiple), Sept 5, 2018, Sept 8, 2018 (two drop calls) then talked to a representative, Sept 10, 2018, Sept 11, 2018 (multiple) Sept 12, 2018 (multiple), Sept 13, 2018 (multiple), Sept 14, 2018, Sept 15, 2018 (multiple), Sept 16, 2018 (multiple), Sept 17, 2018 (multiple), Sept 18, 2018 (talked to multiple of people), Sept 19, 2018, Sept 20, 2018 talked to one of the head representatives – part discussion about the gym, Menkiti Group decision, and turning everything over to the Menkiti Group (complaints) Sept 24, 2018, Sept 25, 2018 (multiple), Sept 26, 2018 (multiple) and Sept 27, 2018. A lot of calls were made but most with no response and no results (a pattern). 40) Email reply from M_ _ A___ LLC – Noise – We have received your complaints about the noise from the fitness center. We will speak to them again about their noise levels. The noise code for the District of Columbia is: (d) It is unlawful for a person to make an unreasonably loud noise between 10:00 p.m. and 7:00 a.m. that is likely to annoy or disturb one or more other persons in their residences. We will make sure they are aware of this code, however, you also have the right to inform your local police department, of any violations – July 19, 2018 at 6:26 AM. 41) Two more emails replies – Noise – We will continue to ask the gym to abide by the noise code for DC, however, if you are hearing loud noise before 7: 00 AM, you have the right to contact your local police department – July 24, 2018 at 6:17 AM. Email from M_ _ A__ LLC – Noise – we have advised the gym about your noise complaints. We will make the request again on your behalf – July 26, 2018 at 6:26 AM. 42) Third party processing center email recap – Detailed reason for call: Not Accepting – Result of call: Unit is currently blocked by management. I attempted to re-add unit but block is still in place. Advised (us) to reach out to the Menkiti Group for further information as to why, how to lift block, and alternative payment options – Aug 2, 2018 at 12:49 PM. 43) On Aug 2, 2018, we went to the Menkiti office to talk in person about our situation (being blocked from paying our rent). It was described as fishy by the same Menkiti Group representative who introduced L. Management in an email later and that they would look into our situation. Also, the check we handed to the Menkiti Group representative was cashed at a much later date which we had an issue before that made it appear we paid late. It made us become suspicious, making us believe the Menkiti Group (landlord) was pulling the strings behind the scenes and managing the 3408 18th Street NE property, using M_ _ A____ LLC more so as a front who went along with it. 44) We talked to a Menkiti Group representative who stated they were unhappy with M_ _ A_____ LLC and would be changing management. 45) Third party processing center email recap – we wanted to confirm if unit was accepting payments – Result: unit is now active and accepting payments – Aug 20, 2018 at 9:51 AM.

46) Email from a Menkiti Group representative – Property Management Transition – I am writing on behalf of the Menkiti Group, the owner of the property that you rent, to inform you of an exciting change. Beginning October 1st you will have a new property manager, L. Management, overseeing the day-to-day operations of the property. A representative from L. Management will reach out to you directly in the near future to introduce themselves and discuss operational issues. With this change, we hope to bring you the highest level of property management service available. We expect you will see a much-improved level of service provided to you and we believe this change will have a large positive impact across our entire portfolio – Sept 21, 2018 at 1:20 PM. Note: Irving St. NE address listed. 47) The email attachment from L. Management – Welcome letter from L. Management (not addressed to us) We are pleased to announce that L. Management will begin professional property management services at 3408 18th St NE effective October 1, 2018. We looked forward to providing you with exceptional management, including prompt service and maintaining a safe and enjoyable property. The change in management will not effect the terms of your lease in any way etc. WITHIN THE NEXT FEW WEEKS, SOMEONE FROM OUR TEAM WILL BE STOPPING BY TO COMPLETE AN INSPECTION TO CHECK FOR ANY NECESSARY REPAIRS, BUILDING MAINTENANCE, ETC. WE WILL PROVIDE ADEQUATE NOTICE BEFORE ENTERING ANY UNIT – Sept 21, 2018 at 2:42 PM. Note: Irving St. NE address listed. (48) A representative with M_ _ A______ called at 4:30 PM, stating there was a leak coming into the gym’s bathroom. She made it sound like an emergency. We were asked can a plumber take a look in our apartment from our kitchen sink. Although the people and activities at the gym continued as normal, that day and the next day even though the gym was in a revoked status. We allowed them to check the next day, Sept 22, 2018, even though it looked suspicious to us. 49) Email from the Menkiti Group – As of today, your property manager, L. Management, has begun and we are truly excited for this change and look forward to them serving you. You should have received a Welcome letter via email – October 1, 2018 at 12:15 PM. 50) Email & attachment from L. Management – third party processing center disabled – Oct 24, 2018 at 3:02 PM. 51) Email from L. Management – Please be advised that a L. Management representative will be on site and testing keys at your location between tomorrow and 11/14 –11/16/ . You do not need to be present for this to take place and our representative will be sure to leave door/locks in the condition they were found upon arrival. L representative may enter your location to take a few pictures and notes to help us in future maintenance requests – Nov 13, 2018 at 1:33 PM – Note: What they did not mention, the representative was a temporary hire just for the (supposedly) inspections to make some extra money. This was told to us later by the (previous) Service Manager with L. Management. In front of the (former) representative with the Menkiti Group (landlord/ownership) on the day of inspection with them present (March 15, 2019) in our rental unit. Later, they claimed we gave them no access that day which was completely untrue. Note: Alert! The same representative with the Menkiti Group sent us an email that stated as of 12/30/2020, I am no longer an employee with the Menkiti Group. We were home on Nov 14,15 & 16, waiting. L. Management representative was a no-show, no email(s) sent, no call(s) on Nov 14,15,16,17, and the 18th was on a Sunday, 2018. Note: It made us feel their intentions was to come in our rental unit when we were not present.