107) Email from the Director of Property Management with L. Management – I am in receipt of your voicemails from last night and this morning. We are meeting with the gym and the ownership next week to discuss the issues that you have presented – Thank you for reporting this and we will be back in touch. – June 14, 2019 at 9:49 AM. Note: They were trying to appear as though they were addressing the issues concerning the gym but they were not. They had other agendas since we were taking the landlord/ownership to Housing Conditions court. 108) Email from L. Management – Bathroom Repairs – As you are aware, our contractor visited the property this Monday, June 10th to take measurements and review the work that was needed in your bathroom. We are currently waiting for a proposal for the repairs, which we anticipate receiving next week. We will be in touch following receipt to schedule – June 14, 2019 at 9:51 AM. Note: They prolonged repairing our unit. Also, we had damage caused by the frequent vibrations of heavy weights and super slamming doors such as cracked tiles in the bathroom, loose rails in the hallway and shifting items that cracked the face bowl that made it unusable. This was observed by the (previous) Service Manager with L. Management and three different Menkiti Group representatives way back on March 15, 2019 and May 11, 2019. They tried to make it miserable and uncomfortable for us. 109) Certified Mail Receipt – Date of Delivery to Menkiti (Group) office – June 11, 2019 – Certified Mail Receipt of Notice of Acknowledgement Filed – June 17, 2019. 110) (Part 6) On June 17, 2019, we talked to a DCRA representative concerning the gym. He asked for our email just before we got off the phone. After the call, we received an email. Note: The emails were in the wrong order. This DCRA open inquiry email came second, shortly after the closed email that came first. Your Investigations Case has been Received – Thank you for taking the time to reach out to the District of Columbia Department of Consumer and Regulatory Affairs (DCRA) where we put our customers first. We are piloting a new on-demand customer relationship management program which streamlines the way we respond to customer inquiries and ensure we do it in a timely manner. DCRA is in receipt of the correspondence submitted with the following description: Tenant is complaining that landlord is operating without a license. (another example of changing words around to read wrong refer back to (Part 1* ) Your case number is * for reference. The case is for the following property – 3408 18TH STREET NE, WASHINGTON, DISTRICT OF COLUMBIA 20018. Your case is in an open status and will follow the steps in the graphic below: Your inquiry is important to us and we are committed to providing optimal customer service. Do expect a response, follow-up details or a details or a resolution within 3 business days. And again, thank you for taking the time to reach out to DCRA, where the needs of the customer matter. For additional details or questions regarding your inquiry, please contact the DCRA – June 17, 2019 at 3:50 PM. The emails were in the wrong order. This DCRA closed inquiry email came first before the open email – Case #* Closed – Thank you for contacting the District of Columbia Department of Consumer and Regulatory Affairs (DCRA). Your case number * regarding your investigations inquiry is closed. The following action was taken: This case has been closed by Investigator (the one who was assigned in Part 1), who issued the respondent and NOI. This complainant continues to submit complaints to us every time something new happens in the location. This very issue has been addressed. Our on-demand customer relationship management process consists of four stages. Throughout the process, you will receive email notifications as your case progresses through the stages. The stages are: 1. Open: You will receive an acknowledgement response from DCRA within 24 hours. A case ID number will be provided to track the status of the complaint. 2. In Review: Your inquiry will be investigated to determine the appropriate solution. 3. Resolved: The Agency has taken action to resolve the inquiry. This takes place within 3 business days. 4. Closed: Your inquiry has been fully addressed – June 17, 2019 at 4:00 PM. Note: They lied and didn’t follow proper protocols and tried to cover it up, it was the gym operating on a lapsed business license and the gym owner (B____ _ F_) is NOT our landlord. The Menkiti Group/Aroli Group is our landlord since 2009, under the alias name 4013 Gault Place Partners (LLC). 111) Email from L. Management – Meeting with L. Management and Menkiti – I hope this email finds you well. In response to your concerns regarding the noise from the gym, as well as the maintenance issues, we would like to coordinate a meeting at the Menkiti office. We are proposing this Friday, June 21 at 10.00 AM. Would this time work for you? If not, please provide some other times on Friday that would be work with your schedule – June 19, 2019 at 8:56 AM. Our answer – This is a good time for us to meet – June 19, 2019 at 10:05 AM. Email from L. Management – Excellent! We will see you at the Menkiti office on 8th Street, NE at 10 AM Friday, June 21st. Thank you! – June 19, 10:04 AM. We made our own plans based on 10:00 AM – the original time. Email from L. Management – Update to Friday’s Meeting The ownership has requested to change the meeting to 11:00 AM. I hope this isn’t a problem, but they had an offsite meeting and worried they wouldn’t be able to get back to their office in time by 10 AM. Please email me back – June 19, 2019 at 2:43 PM. Our response – No, bad time how about after 4th (July) early as possible pick a day! – June 19, 2019 at 3:39 PM. 112) Email from L. Management – Meeting with L. Management and Menkiti – We think it would be really helpful to try to meet earlier than July 4th, given the urgency you have expressed regarding the noise issues and maintenance that needs to be performed at your unit. Are there any days/times this week or next that work for you? I am sorry about the 10 AM slot not working. Please let me know. Thanks! – June 20, 2019 at 12:30 PM. Correction! We appreciate your concern but due to illness, doctor appointments and other personal situations, we won’t be able to meet with you until after the 4th of July. We took one of our very important days yesterday which threw us a little behind in our schedule. As for the urgency this has taken a while for these things to be addressed or taken seriously as for stated above, and so far if you have had the meeting with the gym etc. it has gotten worse – June 20, 2019 at 1:42 PM.

113) Department of Consumer and Regulatory Affairs (DCRA) Inspection Report – DCRA Inspector – Description statement – I arrived on-site for a scheduled complaint of work performed without a permit. It is a two story building with commercial space on the first floor and residential living space above. A wall located in the stairway was opened and plumbing piping had been replaced without a permit. A NOI will be issued for code violation – June 20, 2019 at 12:17 PM. Two photos were taken at the location Photo #1 at 12:17 PM and Photo #2 at 12:21 PM. Note: During the inspection, he said it was not a violation. When he returned to the office, he contacted us that same day and said it was a violation. NOTICE OF INFRACTION – dated: June 20, 2019 – Occupied not checked – no Unit listed – Nature of Infraction: failure to obtain required construction permit (plumbing) – pipes replaced – Registered agent displayed – Issuing Agency – DCRA – Date of Service – July 9, 2019 – CERTIFICATE OF SERVICE – I hereby certify that the attached Notice of Infraction ––** and accompanying exhibits were served by first class U.S. Mail Postage Prepaid upon the parties named on this page at the address(es) below on July 9, 2019 – AFFIDAVIT THAT NOTICE OF INFRACTION HAS NOT BEEN RETURNED – The Notice Of Infraction referred to above was mailed to the Respondent on July 9, 2019 by First Class U.S. Mail Postage Prepaid to the address(es) recorded on the Certificate of Service. The envelope(s) included the return address for this agency. At least 15 calendar days have passed since the mailing date. My review of DCRA records to determine whether the U.S. Postal Service has returned the mailing(s) to this agency confirmed that the Notice(s) of Infraction mailed to (insert individual addresses when one or more NOIs are returned and others not returned) was/were not returned at any time subsequent to the time it was mailed to the respondent as reflected in the Certificate of Service. Based on those efforts, I certify that the U.S. Postal Service has not returned the Respondent’s copy of the above Notice of Infraction to this agency – signed by a DCRA Contact Representative – Date: July 9, 2019 – The time frame didn’t add up so we had it notarized 7-13-19 to verify the time frame it was given to us. 114) Our court case hearing was cancelled for June 25, 2019, and rescheduled for July 2, 2019. 115) Email from L. Management – Bathroom Repairs and Stairwell Painting – 3408 18th Street – We have scheduled repairs to take place in your unit with our trusted contractor. The work is scheduled to begin on Monday, July 15th and will take approximately (5) days to complete. The crew will arrive approximately between 7:30 AM-8:30 AM. They will be working on the stairwell painting, as well as all of the bathroom repairs. You will need to be home each day to provide access, as you have not agreed to provide the Landlord with a key – June 28, 2019 at 11:50 AM. Note: The focal point appeared to be to cover up the opening where the pipes were taken out and replaced.